Empathic Client Communication in Dentistry

Program Title:  Empathic Client Communication in Dentistry

Program Description:

Participants will hear a plan for day to day client communication to make dentistry more valued by the clients and avoid client frustration. Understanding the client and their personal experience and relating it to your own thoughts and feelings can help deal with the rocky path of client education. 

Learning Objectives:

1. Interpret and understand client response to dentistry services
2. Identify the why's of client behavior
3. Develop a plan to standardize your check in
4. Create great discharge routines